Very professional staff.
We were met by Ben Brooks, we had an excellent experience he met all of our needs. Great place to buy a car great, great.
Mr Dylan helped me get a pristine Audi and the customer service was absolutely amazing! Would recommend this dealer to anyone! Thank you ladies and gentlemen for creating an amazing and satisfying experience!
I just moved to Charleston and needed a car. I heard that Baker was the place to go, so I stopped by. What a great experience! Every showroom I went in to was clean and everyone was extremely nice. Ben Brooks, the salesman, spent hours showing me the different options and asking questions to make sure I got the best car for my needs! I also had the opportunity to speak with Randy the Sales Manager, Michael the Business Manager, and David the General Manager- they were all extremely professional and helpful. I highly recommend Baker and Ben Brooks to anyone in the market for an exceptional car buying experience!
The courtesy detail they did after the work to the engine was done was way more than I would expect for a wash and vacuum. This young man not only cleaned the toys but also put them all back how they should be, and then made a big barbecue tenderloin just how with the herbs and flowers.
I bought a 2010 Chevy Avalanche from here and I will say that the experience was very satisfying. The staff was very professional and knew i did not want to hear any sales pitch and they cut to the point on the deal. I walked away feeling like the dealer and myself both were satisfied with the deal. Ben was a great salesman and seemed to have my interest at mind. They were willing to do what they could to make the deal so both parties were happy. I highly recommend this dealership and will so business with them in the future when I need another car. Thank you!!!
My review is particularly for the service side of Baker Mercedes. Kelvin Williams has gone above and beyond to take care of myself and my family. He is who I send all of my clients to. 5 Stars!
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