Mercedes-Benz
Service Department
at Baker Motor Company of Charleston

Weekdays: 7:30AM – 6:00PM
Saturdays: 8:00AM – 4:00PM

We have a team of qualified service technicians standing by to help you with any of your service related needs. From tire rotations, brake pads or transmission problems, we’ve got trained technicians who are able to help. Please use the buttons below to schedule service at our dealership or contact our Service Department. You can also call us at (843) 996-1234

Schedule Appointment

Tires & Alignment

The Baker Service Experience

Comfortable Lounge

For short visits, our clients enjoy multiple client lounges featuring elegant settings, comfortable furniture, courtesy Wi-Fi, and guest computers.

Complimentary Refreshments

Guests are offered chilled bottled water, gourmet coffee, and pastries.

Alternate Transportation

For lengthier service visits, we offer (by appointment) transportation options such as Complimentary Shuttle Service and Complimentary Loaner Vehicles. Learn More

Complimentary Inspection

The Mercedes-Benz Multi-Point Inspection is a series of thorough vehicle “health checks” and visual examinations performed by our factory-trained technicians. The focus of this complimentary service is to ensure that your Jaguar vehicle continues to perform at an optimum level, as well as to help minimize your chances of being inconvenienced while on the road. In the event that additional service is recommended on a listed item, your Service Advisor will be happy to speak with you about service options.

Complimentary Car Wash

We perform a complimentary Car Wash after every service visit. This includes a pre-wash, automatic car wash, hand drying, wheel cleaning, and vacuuming of the floor mats. Upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning are also available. Learn More

Mercedes-Benz Service Experts in Charleston SC

Qualified staff

Every day, highly-qualified trainers deliver technical and non-technical content in our global training centers. Using qualification programs specially developed by Mercedes-Benz for workshop and service staff. And using the experience and knowledge gained from over 60 years of sports car development.

Trained and Certified Professionals

Service Professionals at Baker Motor Company of Charleston Inc. are trained and certified by Mercedes-Benz and receive ongoing education to ensure our expertise with Mercedes-Benz vehicles. We use Genuine Mercedes-Benz OEM Parts, which keep your vehicle original, and preserve the nation-wide Mercedes-Benz new-vehicle warranty, roadside assistance, and trip interruption benefits. All this helps us to do the job right the 1st time; ultimately saving you time and effort. Learn More

Special tools

Any technician is only as good as their tools. That’s why Mercedes-Benz dealers use highly specialized technology. Such as the diagnostics tester for reading and deleting the error memory. The brake disc tester for detecting the degree of wear and tear on the ceramic brake discs. Or the high-voltage test adapter for manually checking that no voltage is present on high-voltage vehicles.

Genuine Parts

Mercedes-Benz Genuine Parts ensure that your original remains just that. Especially after repair or maintenance. Mercedes-Benz spare and replacement parts are optimally tailored to your vehicle and meet Mercedes-Benz high quality standards. This applies to safety-related spare parts, such as brake discs, and to items such as body panels. For maximum safety, reliability and value retention. Learn More

Schedule Service

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.

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What Is The Process Of Scheduling A Service Appointment?

To schedule your next service appointment, please fill out our convenient online form, or call us at (843) 996-1234. Our service staff will make every effort to schedule you as soon as possible. Once a service request is submitted, we’ll respond via your preferred method of contact, ask any remaining questions and confirm your appointment.

Your Privacy Is Important To Us

Mercedes-Benz Corporate takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

What Happens After I Schedule An Appointment?

Please use our online form to schedule your next service appointment, or call (843) 996-1234. We are standing by to answer your questions and get you in the door as quickly as possible.

Upon submitting your information we will:

Respond to you promptly via your preferred contact method.
Ask any additional questions required to service your vehicle.
Confirm your appointment.

Windshield Replacement or Repair

No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

Low Price Guarantee on Tires

Baker Motor Company guarantees you will not pay less for Mercedes-Benz Original or Mercedes-Benz Approved tires in the Charleston area. We will even refund the difference if in the unlikely event you should find a lower price (that includes installation, taxes, & road-hazard) at a local competitor within 30 days of your tire purchase. Contact a service advisor for details 843-852-4030.

24-Month Road Hazard Coverage

Michelin Promise Plan

SAVED VEHICLES

Mercedes-Benz
Service Department
at Baker Motor Company of Charleston