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Mercedes‑Benz Service Center in Charleston, SC

 Open Today! Service: 7:30am-6pm

Service Center Hours:

M-F: 7:30am – 6:00pm
Sat: 8:00am – 4:00pm

Contact Us:

(843) 996-1234
Ask a Question

The Mercedes‑Benz Service Center at Baker Motor Company of Charleston provides comprehensive vehicle care for Mercedes‑Benz cars and SUVs.

We are an authorized seller of Mercedes-Original (MO) tires and we offer a full range of vehicle maintenance tasks such as Service-A, Service-B, fluid replacements, brake service, alignments, filters, belts, batteries, wipers, bulbs, and more. We offer thorough diagnosis and repairs, roadside assistance, reconditioning, and recall services — everything you need to keep your Mercedes‑Benz at its best.

Our Mercedes‑Benz Express Service allows for certain tasks to be completed in under an hour without an appointment. We honor pre-paid maintenance plans purchased from any Mercedes‑Benz dealership and can perform repairs covered by the Mercedes‑Benz Limited New Car Warranty, MB CPO warranty, and various third-party warranties. Additionally, our Baker Auto Glass division handles all your auto glass needs, and our Baker Collision Center is a Mercedes‑Benz Elite Certified Aluminum Structural Repair facility.

Our service clients enjoy comfortable lounges with complimentary refreshments, alternate transportation (including loaner cars by appointment), complimentary inspections, complimentary car washes with service, and the expertise of Mercedes‑Benz trained and certified technicians and advisors.

Visit us for exceptional care and service for your Mercedes‑Benz.

Available Services

Tires & Alignment

MO & MOE Tires
Maintenance

Maintenance
Diagnosis & Repairs

Diagnosis & Repairs
Roadside Assistance

Roadside Assistance
mbcarwash 700-300

Car Wash
Reconditioning

Reconditioning
Collision Repair

Collision Repair
Auto Glass

Auto Glass
Safety Recalls

Safety Recalls

The Baker Service Experience

Comfortable Lounge

For short visits, our clients enjoy multiple client lounges featuring elegant settings, comfortable furniture, courtesy Wi-Fi, and guest computers.

Complimentary Refreshments

Guests are offered chilled bottled water, gourmet coffee, and pastries.

Alternate Transportation

For lengthier service visits, we offer (by appointment) transportation options such as Complimentary Shuttle Service and Complimentary Loaner Vehicles. Learn More

Complimentary Inspection

The Mercedes-Benz Multi-Point Inspection is a series of thorough vehicle “health checks” and visual examinations performed by our factory-trained technicians. The focus of this complimentary service is to ensure that your vehicle continues to perform at an optimum level, as well as to help minimize your chances of being inconvenienced while on the road. In the event that additional service is recommended on a listed item, your Service Advisor will be happy to speak with you about service options.

Complimentary Car Wash

We perform a complimentary Car Wash after every service visit. This includes a pre-wash, automatic car wash, hand drying, wheel cleaning, and vacuuming of the floor mats. Upgraded detailing options such as Waxing, Compound Buffing, Carpet Shampoo, Leather Conditioning are also available. Learn More

Service Offers

We are currently updating our Specials. Please check back soon.

Mercedes-Benz Service Experts in Charleston SC

Qualified staff

Every day, highly-qualified trainers deliver technical and non-technical content in our global training centers. Using qualification programs specially developed by Mercedes-Benz for workshop and service staff. And using the experience and knowledge gained from over 60 years of sports car development.

Trained and Certified Professionals

Service Professionals at Baker Motor Company of Charleston Inc. are trained and certified by Mercedes-Benz and receive ongoing education to ensure our expertise with Mercedes-Benz vehicles. We use Genuine Mercedes-Benz OEM Parts, which keep your vehicle original, and preserve the nation-wide Mercedes-Benz new-vehicle warranty, roadside assistance, and trip interruption benefits. All this helps us to do the job right the 1st time; ultimately saving you time and effort. Learn More

Special tools

Any technician is only as good as their tools. That’s why Mercedes-Benz dealers use highly specialized technology. Such as the diagnostics tester for reading and deleting the error memory. The brake disc tester for detecting the degree of wear and tear on the ceramic brake discs. Or the high-voltage test adapter for manually checking that no voltage is present on high-voltage vehicles.

Genuine Parts

Mercedes-Benz Genuine Parts ensure that your original remains just that. Especially after repair or maintenance. Mercedes-Benz spare and replacement parts are optimally tailored to your vehicle and meet Mercedes-Benz high quality standards. This applies to safety-related spare parts, such as brake discs, and to items such as body panels. For maximum safety, reliability and value retention. Learn More

Contact Us

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.

  • By using this service you accept the terms of our Visitor Agreement.

  • This field is for validation purposes and should be left unchanged.

Meet our Mercedes-Benz Service Team

  • Pierre Renault

    Pierre Renault

    Service Manager

    +1-843-256-3997
    Email Me
    Pierre Renault

    Pierre Renault

    Service Manager

  • Kelvin Williams

    Kelvin Williams

    Service Consultant

    +1-843-256-3997
    Email Me
    Kelvin Williams

    Kelvin Williams

    Service Consultant

  • Lauren Erickson

    Lauren Erickson

    Service Consultant

    +1-843-256-3997
    Email Me
    Lauren Erickson

    Lauren Erickson

    Service Consultant

  • Ricky McAlister

    Ricky McAlister

    Service Consultant

    +1-843-256-3997
    Email Me
    Ricky McAlister

    Ricky McAlister

    Service Consultant

  • Randy Hayes

    Randy Hayes

    Service Consultant

    +1-843-256-3997
    Email Me
    Randy Hayes

    Randy Hayes

    Service Consultant

  • Ian Ping

    Ian Ping

    Service Consultant

    +1-843-256-3997
    Email Me
    Ian Ping

    Ian Ping

    Service Consultant

  • Robert “Blue” Parker

    Robert “Blue” Parker

    Service Consultant

    +1-843-256-3997
    Email Me
    Robert “Blue” Parker

    Robert “Blue” Parker

    Service Consultant

  • Tina Oliver

    Tina Oliver

    Client Services

    Tina Oliver

    Tina Oliver

    Client Services

  • Libby Boyce

    Libby Boyce

    Client Services

    Libby Boyce

    Libby Boyce

    Client Services

  • Lamont Brown

    Lamont Brown

    Lot Manager

    Lamont Brown

    Lamont Brown

    Lot Manager

  • Travis Wilson

    Travis Wilson

    Greeter/Valet

    Travis Wilson

    Travis Wilson

    Greeter/Valet

  • Dre Martin

    Dre Martin

    Greeter/Valet

    Dre Martin

    Dre Martin

    Greeter/Valet

  • Royal Todd

    Royal Todd

    Greeter/Valet

    Royal Todd

    Royal Todd

    Greeter/Valet

  • Jeremiah Smith

    Jeremiah Smith

    Greeter/Valet

    Jeremiah Smith

    Jeremiah Smith

    Greeter/Valet

  • Brandi Smalls

    Brandi Smalls

    Greeter/Valet

    Brandi Smalls

    Brandi Smalls

    Greeter/Valet

  • McCartney Royster

    McCartney Royster

    Greeter/Valet

    McCartney Royster

    McCartney Royster

    Greeter/Valet

  • Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

    Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

  • Janet Krisch

    Janet Krisch

    Business Development Representative (Service)

    Janet Krisch

    Janet Krisch

    Business Development Representative (Service)

  • Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

    Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

  • Lillian Kemp

    Lillian Kemp

    Business Development Representative (Service)

    Lillian Kemp

    Lillian Kemp

    Business Development Representative (Service)

  • Kirstin Martinez

    Kirstin Martinez

    Business Development Representative (Service)

    Kirstin Martinez

    Kirstin Martinez

    Business Development Representative (Service)

  • Danielle Preza

    Danielle Preza

    Business Development Representative (Service)

    Danielle Preza

    Danielle Preza

    Business Development Representative (Service)

  • Caitlin Baylock

    Caitlin Baylock

    Business Development Representative (Service)

    Caitlin Baylock

    Caitlin Baylock

    Business Development Representative (Service)

  • Melinda Girard

    Melinda Girard

    Business Development Representative (Service)

    Melinda Girard

    Melinda Girard

    Business Development Representative (Service)

  • Braison Rauhof

    Braison Rauhof

    Business Development Representative (Collision)

    Braison Rauhof

    Braison Rauhof

    Business Development Representative (Collision)

  • Hillary Cor

    Hillary Cor

    Business Development Representative (Service)

    Hillary Cor

    Hillary Cor

    Business Development Representative (Service)

  • Heather Baptiste

    Heather Baptiste

    Business Development Representative (Service)

    Heather Baptiste

    Heather Baptiste

    Business Development Representative (Service)

What Is The Process Of Scheduling A Service Appointment?

To schedule your next service appointment, please fill out our convenient online form, or call us at (843) 996-1234. Our service staff will make every effort to schedule you as soon as possible. Once a service request is submitted, we’ll respond via your preferred method of contact, ask any remaining questions and confirm your appointment.

Your Privacy Is Important To Us

Mercedes-Benz Corporate takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

What Happens After I Schedule An Appointment?

Please use our online form to schedule your next service appointment, or call (843) 996-1234. We are standing by to answer your questions and get you in the door as quickly as possible.

Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment.

 

We have a team of qualified service technicians standing by to help you with any of your service related needs. From tire rotations, brake pads or transmission problems, we’ve got trained technicians who are able to help. Please use the buttons below to schedule service at our dealership or contact our Service Department. You can also call us at (843) 996-1234

Schedule Appointment

Open Today! Service: 7:30am-6pm

Call us at: (843) 996-1234

Baker Motor Company of Charleston

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Main 843-628-4889 Parts (843) 996-1240 Sales (843) 996-1239 Service (843) 996-1234 Body Shop (843) 628-3266 Collision Center (843) 806-4972
1513 Savannah Highway
Charleston, SC 29407
Get Directions
Baker Motor Company of Charleston 32.7844494, -80.0041629.