Mercedes-Benz Diagnosis and Repairs
in Charleston SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number(843) 996-1234

The Mercedes-Benz you drive is more than just a vehicle. It’s a highly complex operating system that requires an unrivaled level of skill and precision to properly care for it. From the innovative Centralized Diagnostic Technician (CDT) Program to comprehensive inspections using the most cutting-edge tools and tests available, Baker Motor Company of Charleston is committed to taking service to the next level.

By accessing proprietary information and analytics, our technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. By only working on vehicles like yours, they have a better understanding of just what it takes to keep it running at peak performance.

Mercedes-Benz Warranty Covered Repairs in Charleston SC

Warranty Covered Repairs:

Baker Motor Company of Charleston performs repairs under the Mercedes-Benz New, CPO, and Parts Warranties, and we accept all Aftermarket Warranty providers as well.

Concerns must first be diagnosed before any warranty provider can determine if the claim is covered or not. Therefore the client could be responsible for a diagnosis fee if a diagnosed issue is not covered by the warranty.

Mercedes-Benz Diagnosis in Charleston SC

Diagnosis:

$185 (per issue)

Our Mercedes-Benz certified technicians do more than just read codes or throw parts at a problem. We use Mercedes-Benz certified diagnostic equipment and the system-driven diagnostic tools and knowledge base to accurately diagnose and repair your vehicle. Then we function test the failing part to isolate and confirm the problem. We get the repair done right, the first time, without replacing unnecessary parts.

Mercedes-Benz Air Conditioning Diagnosis in Charleston SC

Air Conditioning Diagnosis:

$199.95 (diagnosis)

To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant from the system and measure how much came out. Then we re-fill the system to the factory-specified level, and include a dye that allows leaks to be detected. If leaks are so slow that they cannot be seen immediately, the client can return within two weeks for a complimentary leak inspection.

Training like no other.

Rigorous and extensive by design, the CDT Program trains elite Mercedes-Benz technicians on a process that clearly identifies — and documents — any issue that may arise. This process not only helps ensure that the repair will be done right the first time, but it enables all Mercedes-Benz technicians to learn the proper steps to take in order to work better, smarter, and faster as well.


Schedule an Appointment

Open Today! Service: 7:30am-6pm


Contact our Service Center:

Call us at: (843) 996-1234
Ask a question


Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm


Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

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Goodyear Tire Offer

Get up to $75 Back

Get a Goodyear Visa® Prepaid Card or Virtual Card on a set of 4 select Goodyear® Tires

See form for Rebate Rules and Regulations

EXPIRES: 06/30/2022
Pirelli Tire Offer

Receive a $70 prepaid Mastercard® with the purchase of qualifying Pirelli tires

See form for Rebate Rules and Regulations

EXPIRES: 06/26/2022
Windshield Replacement or Repair
No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

24-Month Road Hazard Coverage

INCLUDED WITH PURCHASE

  • 100% Coverage the first year
  • 50% Coverage the second year

See the program brochure for program details and limitations.

Contact Us

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

  • This field is for validation purposes and should be left unchanged.

Meet our Mercedes-Benz Service Team

  • Pierre Renault

    Pierre Renault

    Service Manager

    843-203-2934
    Email Me
    Pierre Renault

    Pierre Renault

    Service Manager

  • Kelvin Williams

    Kelvin Williams

    Service Consultant

    843-203-2937
    Email Me
    Kelvin Williams

    Kelvin Williams

    Service Consultant

  • Lauren Erickson

    Lauren Erickson

    Service Consultant

    843-203-2940
    Email Me
    Lauren Erickson

    Lauren Erickson

    Service Consultant

  • Andrew Munzenmaier

    Andrew Munzenmaier

    Service Consultant

    843-990-5044
    Email Me
    Andrew Munzenmaier

    Andrew Munzenmaier

    Service Consultant

  • Pamela Knowles

    Pamela Knowles

    Service Consultant

    843-990-5046
    Email Me
    Pamela Knowles

    Pamela Knowles

    Service Consultant

  • Ricky McAlister

    Ricky McAlister

    Service Consultant

    843-990-5091
    Email Me
    Ricky McAlister

    Ricky McAlister

    Service Consultant

  • Tristan Stringer

    Tristan Stringer

    Service Drive Attendant

    Tristan Stringer

    Tristan Stringer

    Service Drive Attendant

  • Tina Oliver

    Tina Oliver

    Client Services

    Tina Oliver

    Tina Oliver

    Client Services

  • Libby Boyce

    Libby Boyce

    Client Services

    Libby Boyce

    Libby Boyce

    Client Services

  • Barbara Wrench

    Barbara Wrench

    Business Development Director

    Barbara Wrench

    Barbara Wrench

    Business Development Director

  • Allison Brewer

    Allison Brewer

    Business Development Manager (Service)

    Allison Brewer

    Allison Brewer

    Business Development Manager (Service)

  • Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

    Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

  • Calyn  Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

    Calyn  Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

  • Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

    Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

  • Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

    Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

  • Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

    Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

  • James Beardsley

    James Beardsley

    Business Development Representative (Service)

    James Beardsley

    James Beardsley

    Business Development Representative (Service)

  • Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

    Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

  • Cheyenne Ross

    Cheyenne Ross

    Business Development Representative (Service)

    Cheyenne Ross

    Cheyenne Ross

    Business Development Representative (Service)

  • Peyton Allen

    Peyton Allen

    Business Development Representative (Service)

    Peyton Allen

    Peyton Allen

    Business Development Representative (Service)

  • Mason Mizzell

    Mason Mizzell

    Business Development Representative (Service)

    Mason Mizzell

    Mason Mizzell

    Business Development Representative (Service)

  • Eric Brinson

    Eric Brinson

    Business Development Representative (Service)

    Eric Brinson

    Eric Brinson

    Business Development Representative (Service)

  • Lillian Pratt

    Lillian Pratt

    Business Development Representative (Service)

    Lillian Pratt

    Lillian Pratt

    Business Development Representative (Service)

  • Elizabeth Baxter

    Elizabeth Baxter

    Business Development Representative (Service)

    Elizabeth Baxter

    Elizabeth Baxter

    Business Development Representative (Service)

  • Patricia Kerr

    Patricia Kerr

    Business Development Representative (Service)

    Patricia Kerr

    Patricia Kerr

    Business Development Representative (Service)

Baker Motor Company of Charleston 32.7844494, -80.0041629.