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1-800 FOR-MERCedes
1-800-367-6372
Whether it’s replacing a flat tire, delivering a jump start, or providing fuel should you accidentally run out, Roadside Assistance can provide help when you need it most, 24 hours a day, 7 days a week.
If your Mercedes-Benz passenger vehicle is within its New Vehicle Limited Warranty, Extended Limited Warranty, or Certified Pre-Owned Extended Warranty, it is automatically eligible for full complimentary Mercedes-Benz Roadside Assistance services.
1-800 FOR-MERCedes
1-800-367-6372
If you are already anmbrace® subscriber and need to access the Roadside Assistance Program, simply press the Wrench Button in your vehicle located in the armrest or overhead console.
As a Mercedes-Benz customer, you’ll enjoy the peace of mind that comes from having “on-call” help available 24 hours a day. It is a standard that has long set us apart from other luxury car makers.
The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it most — replacing a flat tire, delivering a jump start in the event of a dead battery, or providing a few gallons of fuel should you accidentally run out. If you have an eligible Mercedes-Benz vehicle* simply dial the Roadside Assistance 800 number. Or, if you havembrace®, push the Wrench Button. Then, Mercedes-Benz personnel will be dispatched to your location at no charge.
Should your vehicle experience a mechanical issue or be involved in an accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealer at no charge for all eligible** Mercedes-Benz vehicles. In the event of an accident, Mercedes-Benz Certified Collision Centers ensure that your vehicle is repaired using only Genuine Mercedes-Benz Parts. A complete list of Mercedes-Benz Certified Collision Centers*** can be found at
www.mbcollisioncenters.com. In certain situations, additional charges may apply.
Additional support is here for you.
Trip Interruption provides reimbursement to help defray your documented expenditures for accommodations, meals and related travel expenses, under these conditions:****
Now there’s an even easier way for customers who are eligible for Roadside Assistance to get the service they need. You can use the complimentary Roadside Assistance Mobile App to capture vital vehicle information and ensure that Roadside Assistance is dispatched to your location quickly. Plus, it lets you track the technician’s progress from assignment to completion, so there are never any surprises.