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Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number(843) 996-1234
The Mercedes-Benz you drive is more than just a vehicle. It’s a highly complex operating system that requires an unrivaled level of skill and precision to properly care for it. From the innovative Centralized Diagnostic Technician (CDT) Program to comprehensive inspections using the most cutting-edge tools and tests available, Baker Motor Company of Charleston is committed to taking service to the next level.
By accessing proprietary information and analytics, our technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. By only working on vehicles like yours, they have a better understanding of just what it takes to keep it running at peak performance.
Baker Motor Company of Charleston performs repairs under the Mercedes-Benz New, CPO, and Parts Warranties, and we accept all Aftermarket Warranty providers as well.
Concerns must first be diagnosed before any warranty provider can determine if the claim is covered or not. Therefore the client could be responsible for a diagnosis fee if a diagnosed issue is not covered by the warranty.
Our Mercedes-Benz certified technicians do more than just read codes or throw parts at a problem. We use Mercedes-Benz certified diagnostic equipment and the system-driven diagnostic tools and knowledge base to accurately diagnose and repair your vehicle. Then we function test the failing part to isolate and confirm the problem. We get the repair done right, the first time, without replacing unnecessary parts.
To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant from the system and measure how much came out. Then we re-fill the system to the factory-specified level, and include a dye that allows leaks to be detected. If leaks are so slow that they cannot be seen immediately, the client can return within six months for a complimentary leak inspection.
Rigorous and extensive by design, the CDT Program trains elite Mercedes-Benz technicians on a process that clearly identifies — and documents — any issue that may arise. This process not only helps ensure that the repair will be done right the first time, but it enables all Mercedes-Benz technicians to learn the proper steps to take in order to work better, smarter, and faster as well.
Open Today! Service: 7:30am-6pm
Call us at: (843) 996-1234
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Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm
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